Privacy policy

1. Information shared with consent

A. Information you share directly with us:

When you create an account, start onboarding, or communicate with our clinical companion, you share information such as your name, contact details, profile details, and wellness check-in responses. All health and treatment context is shared with your explicit consent.

B. Technical information shared during use:

When you access our platform, standard technical parameters such as browser type, IP address, and interface interactions are shared to maintain secure system connectivity and protect your session.

2. How we use shared information

We use the information shared with us to prepare your medical profile, connect you with independent licensed addiction physicians, deliver evidence-based craving de-escalation tools, provide responsive user support, and maintain platform integrity.

3. How data is held and shared

We do not sell your personal information. Information is held securely and only shared with your consent with:

• Your matched licensed physicians and clinical team for evaluation and treatment.
• Legal authorities only when strictly required by applicable law or court order.

4. Designed for security and privacy

Our system is designed with zero-knowledge data segmentation, end-to-end encryption in transit and at rest, and strict role-based access controls to protect all held information against unauthorised access, loss, or alteration.

5. Medical scope and payment terms

Oblix AI prepares and connects. It does not diagnose, prescribe or decide. Clinical decisions, prescriptions, and medical evaluations are conducted solely by independent licensed doctors.

All care through Oblix AI is provided on a direct self-pay basis. We do not bill or accept health insurance.

6. Your rights and choices

You can access, update, or correct your personal information at any time by logging into your account settings. You may also withdraw consent and request the deletion of your account and held personal data.